Returns & Exchanges
At Kit and Ace, we want you to love your Technical Apparel; if you are not completely satisfied, we offer returns or exchanges on unworn, unwashed items within 30 days of purchase.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Carefully pack your items in the original shipping mailer with all tags attached and include the packing slip provided in the portal.
- 3.Attach the Label
Download and print your pre-paid shipping label, then securely affix it to the outside of your package over any previous labels.
- 4.Drop Off and Track
Drop your package at the designated carrier location and keep your tracking number handy until your refund is processed.